Keap
CRM and marketing automation for service-based businesses
Key Features
Screenshots & Preview
Dashboard view
Reports & Analytics
Settings & Configuration
Full Review
Keap (formerly Infusionsoft) is an all-in-one CRM, email marketing, and automation platform built for small service businesses. Unlike piecemeal tools, Keap combines contact management, pipeline tracking, payments, and automated follow-ups in one platform designed for coaches, consultants, and agencies.
Pricing Plans
💡 14-day free trial
2 users, 1,500 contacts. Ideal for early-stage businesses. All features included.
Get Ignite →Pros & Cons
✅ Pros
- All-in-one: CRM + email + payments in one tool
- Powerful automation removes manual follow-up work
- 17% discount on annual plans ($600–$1,200 savings)
- Dedicated onboarding coach included
❌ Cons
- Expensive starting price ($249/mo minimum)
- Mandatory $500+ implementation fee
- Steep learning curve for automation setup
- Pricing by contacts — can get costly as list grows
Rating Breakdown
Editorial scores based on publicly available user reviews from platforms including G2 and Capterra. Not collected from BizStackHub users.
Next Step → Find the Right Tools for Your Business
Use our free Stack Builder to get a personalized tool recommendation — or see if Keap is worth keeping with the Replacement Analyzer.